Built for Galway Dental Clinics
Missed-Call Recovery for
Galway Dental Clinics
A new patient rings your Shop Street clinic at 12.45pm. Reception is on the other line. The phone goes to voicemail. The patient rings the next private dentist on Google and never comes back. Luna rings them back in under two minutes and books the consult.
Free tier: 20 recovered bookings/month. Setup in under 5 minutes.
Every Missed Call
Is a Chair Sitting Empty.
Galway dental clinics — from Salthill to Knocknacarra to the city centre — all share the same maths. A lost new-patient consult is rarely just one visit; it’s an implant, a course of Invisalign, years of hygiene appointments. Missing those calls costs thousands, not tens of euro.
Lunchtime
is when patients ring
Galway city clinics get most new-patient enquiries between 12.30 and 2pm — exactly when reception is covering its own lunch break.
Fridays
drive emergency calls
Patients with Friday-afternoon toothache know they face a weekend of pain. If the clinic doesn't answer, they ring the HSE helpline or a private out-of-hours service.
7pm+
is new-patient research time
New patients browse clinics in the evening and ring right away. If voicemail picks up, they ring the next Galway practice within the hour.
Luna Recovers Every Call Reception Can’t Take
Luna watches your line. When a call is missed, dropped or abandoned, she rings back within minutes — not hours — and books the patient into the right slot. Reception keeps doing what reception does best: looking after the patients already in the chair.
Recovery, Not Just Messages
Every missed call triggers an automatic return-call from Luna within minutes. She apologises, asks what the patient was ringing about, and books the appointment there and then.
Emergency Triage
Luna recognises genuine dental emergencies and escalates to the on-call dentist immediately, while routine enquiries are handled without interrupting your clinicians.
Insurance-Aware
Luna captures insurance details — VHI, Laya, Irish Life Health, DeCare — and flags mixed-pay patients so reception knows exactly what paperwork to prep.
Chair-Time Protection
Luna only books in slot types your practice manager has authorised — no 60-minute exams dropped into 30-minute slots, no hygienist bookings clashing with the dentist's lunch.
Three Steps. Zero Empty Chairs.
Set up in under 5 minutes. No hardware. No contracts.
Forward Your Reception Line
Divert calls to Luna when reception is on a call, at lunch, or after hours. Your existing Eir, Vodafone or Three line keeps working exactly as today.
Luna Rings Back Missed Calls
Every missed or abandoned call triggers an automatic callback. Luna captures the reason, checks your diary, books the right slot length with the right clinician.
Reception Walks Into a Full Diary
Your practice manager opens the diary Monday morning to booked new-patient consults, confirmed hygienist slots and zero voicemail backlog.
Frequently Asked Questions
Does Luna book appointments straight into our practice-management system?
Yes. Luna integrates with the diary your practice already runs — Dentally, Exact, Software of Excellence, Carestream or a shared Google calendar — and books new-patient consultations, hygienist slots and review appointments directly. She only books in the slot lengths and clinician availability your practice manager has configured.
How does Luna handle patients ringing about pain or a broken tooth?
Luna is trained to recognise dental emergencies — severe pain, facial swelling, knocked-out teeth, post-extraction bleeding — and flags them for immediate callback by the duty dentist. For everything routine (cleanings, check-ups, whitening enquiries), she books the next appropriate slot without involving your reception team.
Is Luna GDPR-compliant for handling patient health data?
Luna captures only the minimum data needed to book an appointment — name, contact details, reason for visit, insurance provider if relevant. All call recordings and transcripts are stored on EU servers with full audit logs. Your practice remains the data controller; Closers.app acts as a GDPR-compliant data processor with a signed DPA.
Can Luna explain pricing for treatments like implants or Invisalign?
Luna can quote standardised, published price ranges exactly as they appear on your website (for example the €2,900–€3,400 range for a single implant) and clarify that a full quotation is only possible after consultation and imaging. She never improvises pricing and never commits the clinic to a figure outside your configured ranges.
Your Next Implant Patient
Is Hanging Up on You Right Now
Voicemail loses patients. Luna recovers them. Every missed call is rung back within minutes and booked into the right slot with the right clinician. Start free — 20 recovered bookings, no card required.
Try Luna Free — No Card RequiredSetup takes under 5 minutes. Cancel anytime.